Refund & Return Policy

FYDN Card Refund and Returns Policy with 30-Day Money Back Guarantee

We at FYDN are dedicated to ensuring your complete satisfaction with your FYDN Card purchase. To provide you with confidence and peace of mind, we offer a 30-day money back guarantee on all FYDN Card purchases. Please review the following policy details:

1. Eligibility for Refund/Return:

   • Refunds and returns are accepted within 30 days from the date of purchase.
   • The FYDN Card must be unused, unopened, and in its original packaging to be eligible for a refund.

2. Refund Process:

   • To initiate a refund within the 30-day period, please contact our customer support team or visit our Contact Us page on our website.
   • Provide your order details and reason for the refund request.
   • Once your request is approved, we will provide you with instructions on how to return the FYDN Card.

3. Return Shipping:

   • The customer is responsible for return shipping costs unless the return is due to a product defect or an error on our part.
   • We recommend using a trackable shipping service to ensure safe return delivery.

4. Refund Issuance:

   • Upon receipt and inspection of the returned FYDN Card, we will notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [30 days].

5. Exchanges:

   • We do not offer direct exchanges for FYDN Cards. If you wish to exchange your FYDN Card for a different denomination or product, please follow the refund process outlined above and place a new order for the desired item.

6. Damaged or Defective Items:

   • In the rare event that you receive a damaged or defective FYDN Card, please contact us immediately for assistance. We will arrange for a replacement or issue a refund accordingly.

7. Non-Refundable Items:

   • Certain items are non-refundable, including digital FYDN Cards that have been redeemed or partially redeemed.

8. Contact Us:

   • If you have any questions or concerns regarding our refund and returns policy or the 30-day money back guarantee, please don't hesitate to reach out to our customer support team.

Thank you for choosing FYDN. We value your satisfaction and are committed to providing you with an exceptional shopping experience.